Refund & Cancellation Policy

Digital delivery

This programme is a digital product. The moment your payment succeeds, your access link is shown on screen and emailed to you. Delivery is therefore complete and irreversible within seconds of purchase — the material cannot be returned.

You are eligible for a refund if

• you were charged more than once for the same order (a duplicate charge);
• your payment succeeded but you never received a working access link — by email or on the confirmation page — after contacting support and giving us a chance to resend it;
• the programme is materially different from what was described on this site.

You must request the refund within 7 days of purchase, by writing to support@growthacademy.shop from the email address you used at checkout. Approved refunds are returned to the original payment method within 5–7 working days.

Not eligible for a refund

• Change of mind after opening the library.
• Deciding the material is too basic or too advanced — the full syllabus, with every session listed, is public before you pay.
• Requests made more than 7 days after purchase.

If you paid and did not get your email, please try the resend page first — in almost every case the email is in Promotions or Spam and access is working fine.

Cancellations

There is nothing to cancel: this is a one-time purchase, not a subscription. You will never be charged again, and there is no renewal to stop.

Chargebacks

Please contact us before raising a chargeback with your bank — we can usually resolve an access problem in minutes. Access is suspended while a chargeback is open.

Contact

Refund requests and questions: support@growthacademy.shop, Mon–Sat, 10:00–19:00 IST.